Operations Excellence Manager (Creator Program) M/F (CDI)

Job description

Jellysmack is opening up a new role as a Operations Excellence Manager. This role is a unique opportunity to:

  • Dive into Jellysmack, one of the fastest-growing tech companies in the Social Media landscape
  • Lead large-scale projects in an international environment (US and Europe)
  • Develop an expertise on social media that you can build on throughout your career

Missions :

  • Build the vision for operational excellence and lean operations for all processes, and continuously challenge it
  • Define a lean plan including processes, organization, roles & tools needed to achieve the vision, align it with all stakeholders, and adapt it whenever needed.
  • Manage implementation of plan
  • Build tools to monitor operational performance, and industrialize them with tech team
  • Spread continous improvement culture in the organization



  • Previous experience in operations and transformation (5+ years)
  • Previous experience in designing and improving processes
  • Previous experience in lean implementation
  • Previous experience in managing a project and delivering impact
  • Curious: while previous experience working on social media is not a requirement, genuine interest is a must. Don’t apply if you’re not an avid social media user!
  • Excellent problem solving skills
  • Highly organized and autonomous
  • Strong communication and relationship building skills
  • Proficiency in MS office (Word, Excel, Powerpoint)
  • Solid quantitative and analytical skills
  • Interest for data & tech topics
  • French and English mandatory